MetronDVM
Veterinary Imaging Software Support Services
How you benefit all year!
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If you haven't signed up for the Metron Support Services, below are the benefits of your annual support agreement and click here for the Sign-up form.
Product Installation and Setup
¨ Instructions for initial setup and installation of the Metron-DVM imaging software
¨ Assistance from our helpdesk as needed
¨ All software enhancements as they become available1
¨ Software help with reloads on new and existing computers
¨ Click here for the technical requirements
Remote Product Training
¨ Initial product training by a product specialist
¨ Access to online training programs
¨ Great for new installations and anyone new to the product
¨ Training with scheduled version upgrades
Ongoing Product Support2
¨ Version upgrades and related improvements
¨ Frequently asked questions
¨ Best Practice examples shared by other Metron users
¨ Phone and email support (8:30am – 5:30pm CST)
1 Metron-DVM software enhancements are only available to those clients that have an active support agreement.
2 Product support under the support agreement refers to the Metron-DVM software only. It does not include support for your computer hardware or network system. Support for hardware and network systems is available separately from DVMConnexx.
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Call or email for additional information
and support of your
Metron-DVM software product!
877-638-3868
metron@dvmconnexx.com
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